Terms & Conditions

By your purchasing through Exhale at Home Ltd website you are agreeing to its terms and conditions. Please read these terms and conditions carefully before you use this website. We reserve the right to change these terms and conditions at anytime and it is your responsibility to revisit these when returning and reordering.

Ordering & Delivery

Purchases are processed during business hours between Monday and Friday. Payment can be made via stripe with any major credit or debit card. You must only use a payment card which is yours. Full cleared payment must have been received by exhale at home before purchases can be dispatched. Exhale at home will dispatch purchases within 3-5 business days provided the items are in stock, or sooner whenever possible. You will receive email progress on your order or notified if items go out of stock. Exhale at home can only accept purchases made from and being delivered within the UK.

We reserve the right to cancel the order if any one of the following occurs, the product you have ordered is out of stock, there is a pricing or product description error, false or inaccurate information has been used to make the order or we are unable to obtain authorisation for your payment from your card issuer.

Returns

We hope you will be delighted with your order but if not please get in contact with us to return your purchase within 7 days of delivery, We will only accept returned purchases that remain unopened and in their original packaging and undamaged and in perfect condition. This return time may be extended during holiday periods or in exceptional circumstances but this remains at the discretion of exhale at home. Provided the goods are received within their original unopened packaging we will issue you with a full refund including your original postage but not including the cost of returning the goods to us. To arrange a return please email exhalebeautyathome@gmail.com. Our returns address is 34 High Street, Brightlingsea, Essex CO7 0AQ.

You will be responsible for the items until they are returned to us and we have taken delivery. Therefore to ensure your own protection we advise you to repack the items safely and use a secure, tracked delivery method for return that requires a signature. A good idea to ensure you receive proof of postage.

Products

The products sold on the exhale at home website are not manufactured by exhale at home ltd. All products are intended for personal domestic consumer use and should be used as advised on the care card or manufacturers instructions. Exhale at home will not be liable for any misuse of products by the end user. Many of the skin and body products contain high concentrate essential oils and therefore we would always recommend you first undergo a home patch test before application.

However, if you believe any of the products you have received are of an unsatisfactory quality or defect please email us immediately. These terms and conditions do not affect your statutory rights.

Website Use

Exhale at home website is for use by individuals over the age of 18. When using the website the information you provide us must be true, accurate, current and complete in all respect. You must agree not to register on this website with or use any false or inaccurate information.

All rights, including copyright, in the content of the exhale at home web pages are owned by exhale at home ltd. In accessing these web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of exhale at home ltd. If you are an individual, company or influencer wishing to provide a link from your website to exhale at home website you will need to obtain written permission from exhale at home ltd.

Whilst every effort is made to ensure the website is operational everyday, occasionally technical issues may arise and result in website downtime whilst the issues are resolved. We will not be held liable if the website is unavailable at anytime.

When creating a customer account, keep your password and log on information confidential, do not share the information with anyone else and it is your responsibility to change your password if you think it has been compromised. We do not accept liability for any loss or damage that you suffer as a result of using this website.

Law & Jurisdiction

These terms of use are governed by English Law. Any dispute arising in relation to these terms of use shall be subject to exclusive jurisdiction of the courts of England and Wales.

Business Details

Business name: Exhale at Home Ltd

Business Address: 34 High Street, Brightlingsea, Essex CO7 0AQ

Company Registration No: 15088835

Contact: exhalebeautyathome@gmail.com